Whenever I am down, I read stories of Indian Army. Knowing that people can sacrifice so much, live in sub zero temperature, leave their newly born kids to a single whistle of duty, guide expeditions to places where no one has gone so far – all for the love of country – is amazing. India was born rich but unfortunately our neighbours weren’t. Being surrounded by countries like China, Pakistan & Bangladesh there is not much scope to rest for these brave men. When we talk of stress, we fail to consider those who eat, sleep & work in stress, the stress of life, not knowing what would tomorrow bring and still they manage to spread the good cheer around– there is so much to be learnt from life, literally. In management, we offer talk about ‘mindset’ of doing things & of getting them done. But what about ‘heartset’? Heartset is not even a word in English – isn’t it necessary for leaders to have heartset as well? A high performing individual operates with articulated strat...